Jeff Sexton

Wednesday, July 25, 2007

Laurelwood Brewing: Response

Date: Tue, 24 Jul 2007 13:57:54 -0700
From: Desiree Riscol
Subject: RE: Laurelwood Brewing

Hi Jeff,

Thanks for the feedback, whether good or bad we do need to hear from our
clients.

We do advertise that we are Portland's only family friendly brewpub, and as
you mentioned, that is a big bulk of our business. Lots of people love the
fact that they can come to a place where they feel at home and bring their
kids, and at the same time enjoy their food and brew while the kids play.

On the other hand, lots of people are not so fond of the family friendly
environment....it can be loud and disrupting during certain prime hours and
we understand how those clients feel.

We tried hard to design the new place on 51st and Sandy to segregate the
play areas (where most of the parents and kids prefer to sit) from the adult
areas. For the most part the feedback is positive for that, still we have
guests that would prefer like you, less children. All opinions are always
taken to heart by us.

We always recommend certain hours to avoid the plethora of children that
bring their parents. Afternoons are usually pretty mellow kid wise and very
much so heading towards 9pm every evening. We also have another section on
our rooftop that we are hoping to open in the next few weeks...that has no
play area! So it might not attract too many kids.

Thanks again for your input and compliments on our beer!

Cheers

Desiree Riscol

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