Searching
There are some excellent search engines out there on the internet. eBay's is not one of them. Yes it's true that complicated searches using words included and words not included can be done. It is also true that criteria regarding time remaining, item location and payment methods can be included. But creating a search that will really narrow down to what I am looking for is difficult. Documentation is not readily available. And the specific ins and outs of it are frankly more than many potential eBay buyers are interested in uncovering and learning. In addition, there are things that, as far as I know, can't be done, like "any of these words" verses "all of these words".
The search engine will be most users first eBay experience. Shouldn't it be really, really good? Shouldn't it be simple to use and take users right where they want, without the clutter of "featured items" that have simply paid eBay to be there?
There are some excellent search engines around that have proved what a good system can do. And that is not the business eBay is in. eBay really should consider partnering with a major search company to index their site. Features such as the ability to filter out certain sellers and categories, filtering identical items, "all these" or "any of these" conditions are badly needed.
There's a repeating theme developing here. Put the buyer first.
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