Friday, October 27, 2017

ASUS 7" ZenPad Z170C-A1-BK Won't Charge

We had an Asus tablet quit working.

It wouldn't start up, obviously, but also wouldn't charge, it seemed. Dead.

When it was plugged in there was no indication, and the screen stayed black. Holding the power and volume up button also did nothing.

After some looking around, it sounded like the thing to try was to disconnect the battery inside.

The front separates from the back by undoing a series of snaps. I used a watch case knife to slowly pry open the gap along the silver trim that goes around the bezel. Working the knife around the sides separated the back. A butter knife would probably work.

The battery connector comes off straight up and away from the motherboard. This wasn't clear at first.

I had the thing disconnected for just 2 or 3 minutes. Reconnecting it, and plugging in the USB resulted in immediate charging. After a couple minutes it had enough charge to boot up.

The key with these things seems to be to never let them really go to dead zero charge. I know even my Nexus table behaves badly if that happens (although I have never had to open it up).

We don't we design better consumer electronics?









No comments:

Post a Comment